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Q:
How will I know if you are taking pictures of my child?
A: Check our website 48 hours after the
contest, however, if you want to make sure to have photos
of your child, simply ask a Swift Shot representative and
fill out a Photo Request Form. |
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Q:
How do I order photos?
A: From our Home
Page, navigate to the Find
& Buy Photos section, find event you are interested
in and enter the password for that event. You will then
be taken to our e-commerce server, where you can find the
photos you want to buy, place them in your shopping cart,
and proceed to checkout. It's as easy as buying a book on
Amazon! |
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Q:
What if I don’t have Internet access at home?
A:You can access Swift Shot's site from
any computer that hooks to the Internet - e.g., school,
library, office, friend's house, etc. |
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Q:
What methods of payment do you accpet?
A:We accept Visa, Master Card, Discover,
American Express, and personal checks. |
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Q:
Do digital photos compare in quality to regular film?
A: Yes. New advances in technology for
professional digital
SLR cameras have made it possible to print images as
large as 11 x 20 without any noticeable loss in quality
compared to film. |
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Q:
Is there a fee for getting a picture taken?
A: No! Swift Shot takes the great photos
and customers have the choice to purchase or not. There
are no sitting or shooting fees. |
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Q:
How will I know my child’s photos are not being
used for other purposes?
A: Swift Shot never sells images to unrelated
third parties (although we reserve the right to supply our
images to the media and sports clubs and organizations for
editorial purposes) |
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Q:
What sports do your photographers attend?
A: Football, Lacrosse, Soccer, Softball,
Tennis, Track & Field, Volleyball, and selected other
activities upon request. |
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Q:
How long after the game/contest can I purchase photos?
A: Photos are available for browsing and
purchase 48 hours after each event. They are available in
perpetuity and unlike other photo businesses, Swift Shot
will send out every order within 24-hours from receipt.
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Q:
Do you digitally enhance the photos you take?
A: Yes. We routinely perform color correction
in the digital darkroom before positng and printing our
images. We selectively perform additional enhancements as
well - please refer to our
Image Enhancement Statement. |
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Q:
Can I buy electronic images?
A: Yes. In addition to high quality prints
we sell electronic images in many formats. Please contact
us for details. |
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Q:
Can I get an image cropped differently than your proof?
A: Due to technical constraints, Swift
Shot cannot offer this service to its customers at this
time. We will have this capability by March 1, 2003. |
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Q:
Can I get a bigger print than the package on the website
offers?
A: Due to technical constraints, Swift
Shot cannot offer this service to its customers at this
time. We will have this capability by June 1, 2003. |
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Q:
Can you get/make a picture of my kid scoring a goal?
A: It is technically possible to achieve
this, but it violates our policy on photo
manipulation. |
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Q:
I didn’t see any photos of my child. Did you forget
to take photos of her?
A: Swift Shot photographs a variety of
players during each event. Without specific requests, we
will randomly take photos of as many athletes as possible.
We strive to get a picture of each and every child, but
due to certain constraints that is not probable.
You
can request that we specifically take photos of your child
and we will then take at least three (3) quality photos
of him or her. This in no way obligates you to purchase
a photo from Swift Shot. However, after seeing them we know
you will! |
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Q:
Can’t you take a photo of my kid when he’s
smiling, not grimacing?
A: Our images our photojournalistic in
nature and we strive to capture the emotion and intensity
of the game. Swift Shot provides still shots for parents
who want to ensure a smile. Please contact
us to arrange a photo session for your child.
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Q:
Why didn’t I see you at my event?
A: Swift Shot continues to add more events
to our schedule. If you would like to see us at your next
contest, contact us to reserve
our services. |
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Q:
What can I do if I don’t want my child on the
internet?
A: If you do not want your child to appear
on our website, a Do Not Photograph request form can be
submitted to our photographer prior to the game. Swift Shot
adheres to international copyright standards in regards
to recognizability for individuals in image backgrounds.
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Q:
How come the pictures I take don't look like Swift Shot's?
A: Swift Shot uses the best professional
equipment available (which is prohibitively expensive
for the recreational photographer). In addition, Swift Shot
only uses skilled and talented photographers trained in
the visual design and composition of photographs.
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Q:
Why do you use Canon equipment?
A: Canon has continued to lead the industry
with advances in Professional Digital Photography, and continues
to innovate at a very fast pace. We owe it to our customers
to stay on the leading edge of technology in this emerging
field. |
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Q:
What age kids do you photograph?
A:
Currently, we attend sports with kids between ages five
(5) and eighteen (18).
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